Privacy Policy

Last updated: 17.10.2025

This Privacy Policy describes how Maison Elenor Charleston (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from maisonelenor.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

When you visit our Site, we collect certain information about you, including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (credit/debit card, PayPal, etc.)

b. Device Information

We also automatically collect information about your device, including:

  • Your IP address

  • Browser type and version

  • Time zone

  • Cookies installed on your device

  • Pages viewed and how you interact with the Site

This helps us improve our services and detect potential fraud.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you (order updates, support, etc.)

  • Screen orders for potential risk or fraud

  • Provide you with information or advertising relating to our products or promotions (with consent)

We may also use your data to comply with applicable laws and regulations.

3. Sharing Your Personal Information

We share your personal information with trusted third parties to help us provide our services, such as:

  • Shopify, our e-commerce platform

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping partners (e.g., USPS, FedEx, UPS)

These third parties are only authorized to use your information to perform services for us and must keep your data confidential.

We may also share your data to comply with applicable laws, respond to subpoenas, or protect our rights.

4. Behavioral Advertising

We may use your information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by visiting:

5. Your Rights

If you are a resident of USA or California (CCPA), you have the right to:

  • Access the personal data we hold about you

  • Request correction, update, or deletion of your data

  • Opt out of the sale or sharing of personal data

To exercise these rights, contact us at Info@maisonelenor.com

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.

7. Security

We use commercially reasonable measures to protect your personal information from unauthorized access, alteration, or destruction.
However, please note that no method of transmission over the internet is 100% secure.

8. Cookies

Cookies are small files placed on your device to help improve your browsing experience.
You can disable cookies through your browser settings, but this may affect your ability to use certain parts of the Site.

9. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes will take effect immediately upon posting on the Site, and the “Last updated” date will be revised accordingly.

11. Children’s Privacy

Our Site is not intended for individuals under the age of [Minimum Age, e.g., 16].
We do not knowingly collect personal data from minors. If you believe your child has provided personal information, please contact us immediately.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Info@maisonelenor.com